The South Shore chain of pressing care facilities and medical clinics cancunfortcollins shut down with out warning as a result of unspecified “challenges” Wednesday.
Compass Medical, a South Shore chain of pressing care and medical clinics, shut down Wednesday with out warning as a result of unspecified “challenges,” leaving sufferers and employees baffled and pissed off.
What Compass Medical has mentioned thus far
“It’s with our deepest remorse and nice disappointment to tell you of our imminent plan to shut our practices. After a gradual stream of challenges, we have been in the end compelled to make the devastating determination to shut all places of work of Compass Medical PC efficient instantly,” the chain wrote on its web site.
“There isn’t any good method to share this information. We’re heartbroken and really sorry as we all know the unprecedented influence on our valued sufferers.”
The banner message suggested sufferers in want of pressing medical consideration to go to native emergency rooms or pressing care facilities. For these in want of prescription refills, Compass Medical steered sufferers contact their pharmacy, and if want be, to name their cellphone line at 508-350-2000.
“Please be suggested that extra data might be shared because it turns into accessible on our web site. We might be including details about how one can proceed your care along with your major supplier as we obtain it. Please verify this web site often,” the corporate wrote.
Compass Medical has but to offer extra details about the shutdown. It didn’t reply to a request for remark Wednesday night, and most of its web site has been taken down.
Inconsistent communication with sufferers and employees
Because the shutdown came about Wednesday, messages to sufferers at completely different Compass Medical areas was inconsistent.
An indication posted on its Quincy pressing care middle reportedly mentioned the workplace was “quickly closed,” and informed sufferers to schedule an appointment at one other location, WCVB reported. At its East Bridgewater pressing care location, an indication mentioned the clinic was open on a walk-in foundation.
“I’m very pissed off, very indignant and upset,” affected person Jenn Newcomb informed the information station. “I do know it’s a enterprise, that folks do shut doorways identical to that, however you get nothing from anyone, not even a discover or one thing, a name.”
On the Easton pressing care middle, an indication was initially posted saying it could shut at 5 p.m. Afterward, a brand new signal was put up saying it could shut at 3 p.m., Boston 25 Information reported.
NBC10 Boston reported that employees on the East Bridgewater location have been informed of the shutdown throughout Wednesday’s morning assembly, and have been informed it could occur on the finish of the day.
Massachusetts officers are investigating
Gov. Maura Healey’s workplace mentioned in an announcement to WCVB that her administration was “involved” in regards to the closure.
“We perceive that that is traumatic information for sufferers and employees, and we’re working to study extra in regards to the state of affairs as shortly as potential,” the governor’s workplace mentioned.
Massachusetts Lawyer Common Andrea Campbell mentioned in an announcement to NBC10 Boston that it was conscious of the closure.
“We’re gathering data and are in shut communication with our companions within the Healey-Driscoll Administration, significantly the Government Workplace of Well being and Human Providers,” the AG’s workplace mentioned. “Affected customers and sufferers are inspired to contact the AG’s workplace to share their considerations.”
The state Well being and Human Providers Division didn’t reply to a request for touch upon Compass Medical’s shutdown Wednesday night.
These trying to contact the AG’s workplace can achieve this on Mass.gov, or by calling 617-727-2200.
Compass Medical’s historical past
In October 2022, Compass Medical was reportedly ordered to pay $16 million in damages to Steward Well being Care System, which owns and operates a number of hospitals in Better Boston.
In accordance with The Patriot-Ledger, Compass Medical had sued Steward, a associate healthcare group, for not paying its medical doctors bonuses, in addition to for hire and gear prices Steward supposedly owed Compass. However in a turn-around, the paper reported {that a} Suffolk County jury threw out Compass’s claims, as a substitute discovering that Compass had defrauded Steward.
Compass Medical is predicated in Quincy and operated clinics in Quincy, Braintree, Easton, East Bridgewater, Middleborough, and Taunton.
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